Honda issued a Service Bulletin on this problem earlier this spring; the issue is the bushings may be undersized, causing increased friction between the bushing the the transmision's axle.
The fix is to replace the adjuster arms, which have countermeasure bushings.
Step 1: First, verify your mower is in the affected range; if it is NOT, you have a different problem.
Affected model list is as follows:
HRR216K9VKA serial numbers MZCG-8670001-9933580
HRR216K9VLA serial numbers MZCG-8670001-9933580
HRR216K9VYA serial numbers MZCG-8670001-9933580
Step 2: Normal warranty applies; if your mower is still under warranty, is having a pull-back issue, and is in the above range, Honda will replace the adjusters under warranty. All Honda dealers are authorized to do this warranty repair, even if you didn't buy it from them. Beware that some dealers may offer more flexible repair schedules for those customer who did.
Find A Honda Dealer
If the dealer doesn't seem aware, tell him to look at Honda Power Equipment Lawn Mower Service Bulletin #107.
Step 3: If you're out of warranty, a dealer can still do the repair. Most will charge about 45 minutes to 1 hour of shop time for this job, but that's totally up to them. List price for each adjuster is $12.10.
Step 4: If you'd like to DIY, it's not a bad job. You need to remove the rear wheels and all the parts on the drive axle, which include a couple of circlips, so you may need to buy a circlip pliers. A bench is a big help to hold the mower in an easy-to-work-on position; note this requires the fuel and oil to be drained:
I'd be happy to share some detailed instructions, just drop me a PM with your full email address.
The fix is to replace the adjuster arms, which have countermeasure bushings.
Step 1: First, verify your mower is in the affected range; if it is NOT, you have a different problem.
Affected model list is as follows:
HRR216K9VKA serial numbers MZCG-8670001-9933580
HRR216K9VLA serial numbers MZCG-8670001-9933580
HRR216K9VYA serial numbers MZCG-8670001-9933580
Step 2: Normal warranty applies; if your mower is still under warranty, is having a pull-back issue, and is in the above range, Honda will replace the adjusters under warranty. All Honda dealers are authorized to do this warranty repair, even if you didn't buy it from them. Beware that some dealers may offer more flexible repair schedules for those customer who did.
Find A Honda Dealer
If the dealer doesn't seem aware, tell him to look at Honda Power Equipment Lawn Mower Service Bulletin #107.
Step 3: If you're out of warranty, a dealer can still do the repair. Most will charge about 45 minutes to 1 hour of shop time for this job, but that's totally up to them. List price for each adjuster is $12.10.
Step 4: If you'd like to DIY, it's not a bad job. You need to remove the rear wheels and all the parts on the drive axle, which include a couple of circlips, so you may need to buy a circlip pliers. A bench is a big help to hold the mower in an easy-to-work-on position; note this requires the fuel and oil to be drained:
I'd be happy to share some detailed instructions, just drop me a PM with your full email address.
Honda HRR Models: Rear Wheels Locking Up When Pulling Backwards
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